[brlug-general] (off topic) windows dll hell

[Shannon Roddy]

to the windows experts out there:

I have a client who updated to WinXP from Win2k.  Now Symantec Winfax 
pro will not work.  So, uninstall and reinstall right?  not so fast... 
when you try to uninstall via windows control panel, it does not 
recognize that the program is there.  If you browse to the programs 
install directory, there is a command uninshel.exe which is the winfax 
uninstaller.  when I try to run it, it claims that it cannot find a .dll 
file.  Anyone know of a program under winblows that I can use to see 
what dll this program is trying to get to?  If I just try to run the 
install from the CD, it says I must uninstall winfax.  If I move the 
directory or delete it, it still detects that winfax is installed. 
 Arrgghhh!!!!

Thanks,
Shannon